Shipping Policy

Last Updated: August 22, 2026

Thank you for choosing Amizana. We are committed to making your shopping experience simple, reliable, and transparent.

This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Orders are not normally processed or shipped on weekends or U.S. federal holidays.

During periods of high order volume, holidays, sales events, or unexpected circumstances, processing may take longer than usual.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

Shipping Locations

Amizana currently ships within the United States. If you are located outside the U.S., please contact us to confirm availability before placing your order.

Estimated Delivery Times

Standard Shipping: 7–12 Business Days

Delivery times vary depending on your location and selected shipping method.

Please note:

• Delivery times are estimates and are not guaranteed.
• Unexpected delays may occur due to weather, carrier issues, high order volume, holidays, or other circumstances beyond our control.
• Actual delivery times may vary depending on the destination and shipping carrier.

Shipping Charges

Available shipping options and shipping charges will be displayed at checkout before you complete your purchase.

Shipping costs may vary depending on the destination, order size, shipping method, and applicable promotions.

If free shipping is offered for a specific product or promotion, the applicable terms will be displayed on the website or during checkout.

Shipping Costs

Shipping fees: $4.99 USA Any Location.

We may occasionally offer free shipping promotions, which will be clearly stated on our website.

Order Tracking

When tracking information is available, we will send it to the email address provided when placing your order.

You can use the tracking number provided by the carrier to monitor your shipment.

Please allow 24–48 hours after receiving your shipping confirmation for tracking information to become active in the carrier's system.

If you do not receive tracking details within 5 business days, please contact our support team.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your:

• Full name

• Street address

• Apartment, suite, or unit number

• City

• State

• ZIP code

Amizana is not responsible for delays, returned packages, or additional shipping costs caused by incorrect or incomplete shipping information provided by the customer.

If you notice an incorrect shipping address after placing an order, please contact us as soon as possible.

We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

Delayed or Lost Packages

Although we work with shipping carriers to provide reliable delivery, delays may occasionally occur.

Possible causes include:

• Severe weather

• Carrier delays

• High shipping volume

• Holidays

• Incorrect or incomplete addresses

• Customs or regulatory delays, when applicable

• Other circumstances outside our reasonable control

If tracking shows that your package has been delivered but you cannot locate it, please first check around your delivery location and contact the shipping carrier.

If you still need assistance, please contact our customer support team.

Damaged Packages

If your package arrives visibly damaged, please take photographs of the package and the damaged product before disposing of any packaging materials.

Contact us as soon as possible with:

• Your order number

• Photos of the damaged package

• Photos of the damaged product

• A brief description of the issue

We will review the situation and provide assistance according to our applicable policies.

Incorrect, Missing, or Incomplete Orders

If you receive an incorrect product, missing item, or incomplete order, please contact us as soon as possible after delivery.

Include your order number and relevant photos so our support team can investigate the issue and determine the appropriate resolution.

Multiple Items in One Order

Depending on product availability, warehouse location, or shipping requirements, items from the same order may occasionally be shipped separately.

If your order is shipped in multiple packages, you may receive separate tracking information.

You will not be charged additional shipping fees solely because your order is divided into multiple shipments unless an additional charge was clearly disclosed and authorized at checkout.

Address Changes

If you need to change your shipping address, contact us as soon as possible after placing your order.

We will make reasonable efforts to accommodate address-change requests before the order is processed or shipped.

Once an order has been shipped, we may be unable to change the delivery address.

Delivery Estimates

Shipping and delivery estimates provided on our website are estimates only.

Amizana does not guarantee a specific delivery date unless a guaranteed delivery service is explicitly offered and stated at checkout.

We are not responsible for delivery delays caused by shipping carriers, weather, natural disasters, holidays, incorrect addresses, or other events beyond our reasonable control.

Contact Information

If you have questions about your order or shipment, please contact us through our Contact Us page.

When contacting us about an existing order, please include your order number so we can assist you more efficiently.

We aim to respond to customer inquiries within 24–48 business hours.

Our Commitment

At Amizana, we are committed to providing a smooth and transparent shipping experience.

We will make reasonable efforts to process orders promptly, provide tracking information when available, and assist customers with shipping-related concerns.

Thank you for choosing Amizana